Terms of Use

1. Acceptance of Terms

Welcome to trozelonyz.world (the "Website"), operated by Trozelonyz ("we", "our", "us"). By accessing or using our Website, you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use our Website.

These Terms constitute a legally binding agreement between you and Trozelonyz regarding your use of our Website and the purchase of our products.

2. Company Information

3. Eligibility

By using this Website, you represent that:

• You are at least 18 years of age
• You have the legal capacity to enter into binding contracts
• You are not barred from using the Website under any applicable law
• You will use the Website in compliance with these Terms and all applicable laws

4. Products and Services

4.1 Product Information

We sell dietary supplements, specifically the Plantelentra botanical supplement. All product information, including descriptions, ingredients, and pricing, is provided for informational purposes.

We strive to ensure that product information is accurate and up-to-date. However, we do not warrant that product descriptions, images, or other content is entirely accurate, complete, or error-free.

4.2 Product Disclaimer

Important: Our products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. They are not medicines and are available without prescription. Individual results may vary. If you have a medical condition or are taking medication, consult your healthcare provider before use.

4.3 Pricing

All prices are displayed in Euros (€) and include applicable VAT. We reserve the right to change prices at any time without notice. However, if you have already placed an order, the price at the time of order will apply.

5. Consumer Information (Ireland and EU)

We provide the information required for distance contracts under the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013 (S.I. No. 484 of 2013) (as amended) and related Irish and EU consumer law, including identity of the trader, geographical address, total price, delivery costs, payment and performance arrangements, and your right of withdrawal. This information appears on our Website and in order-related communications.

Your statutory rights as a consumer under the Consumer Rights Act 2022 (Ireland), the Consumer Rights Directive (2011/83/EU) as implemented in Ireland, and other mandatory consumer protection rules remain unaffected by these Terms.

We are committed to fair commercial practices and do not use misleading advertising or unfair practices contrary to the Consumer Protection Act 2007 (Ireland) and Directive 2005/29/EC (Unfair Commercial Practices) as applied in Ireland.

6. Orders and Payment

6.1 Placing Orders

By placing an order, you are making an offer to purchase products. All orders are subject to acceptance by us. We may refuse or cancel an order for any reason, including product availability issues or suspected fraud.

6.2 Order Confirmation

After placing an order, you will receive an email confirmation. This confirmation acknowledges receipt of your order but does not constitute acceptance. A contract is formed when your order is dispatched.

6.3 Payment

Payment must be made at the time of order. We accept major credit and debit cards. All payments are processed securely through our payment provider. We do not store your full payment details on our servers.

7. Shipping and Delivery

We ship to countries within the European Union. Any offer of free or discounted shipping applies only where clearly stated at the time of order (for example on the product or checkout page) and may be subject to minimum order value or promotional periods.

Delivery times are estimates and may vary depending on your location and external factors. Please refer to our shipping information for current delivery estimates.

Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for delays caused by shipping carriers or customs authorities.

8. Returns and Refunds

Please refer to our Return Policy for detailed information about returns, refunds, and your rights under consumer protection laws.

9. Intellectual Property

9.1 Our Content

All content on this Website, including text, graphics, logos, images, and software, is the property of Trozelonyz or its licensors and is protected by copyright, trademark, and other intellectual property laws.

9.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes. You may not:

• Copy, modify, or distribute our content without permission
• Use our content for commercial purposes
• Remove any copyright or proprietary notices
• Use automated systems to access the Website
• Attempt to reverse engineer any software on the Website

10. User Conduct

When using our Website, you agree not to:

• Violate any applicable laws or regulations
• Infringe on the rights of others
• Submit false or misleading information
• Engage in fraudulent activities
• Interfere with the Website's operation or security
• Attempt to gain unauthorized access to any systems
• Transmit viruses, malware, or other harmful code
• Collect personal information of other users

11. Disclaimer of Warranties

To the fullest extent permitted by law:

• The Website is provided "as is" and "as available" without warranties of any kind
• We do not warrant that the Website will be uninterrupted, error-free, or secure
• We make no warranties regarding the accuracy or completeness of content
• We do not endorse any third-party content or services linked from our Website

This disclaimer does not affect your statutory rights as a consumer under EU law.

12. Limitation of Liability

To the fullest extent permitted by applicable law:

• We shall not be liable for any indirect, incidental, special, or consequential damages
• Our total liability for any claims shall not exceed the amount you paid for the products in question
• We are not liable for damages arising from your use or inability to use the Website

Nothing in these Terms limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

13. Indemnification

You agree to indemnify and hold harmless Trozelonyz and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these Terms or your use of the Website.

14. Third-Party Links

Our Website may contain links to third-party websites. These links are provided for convenience only. We do not control and are not responsible for the content, privacy policies, or practices of third-party sites. Accessing third-party links is at your own risk.

15. Privacy

Your use of the Website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal data.

16. Modifications to Terms

We reserve the right to modify these Terms at any time. Material changes will be notified through our Website. Your continued use of the Website after changes constitutes acceptance of the modified Terms.

We recommend reviewing these Terms periodically.

17. Termination

We may terminate or suspend your access to the Website at any time, without notice, for any reason, including violation of these Terms. Upon termination, your right to use the Website ceases immediately.

18. Governing Law and Jurisdiction

These Terms are governed by the laws of Ireland and the European Union. Any disputes shall be subject to the exclusive jurisdiction of the courts of Ireland.

As a consumer in the EU, you may also bring proceedings in the courts of your country of residence. Nothing in these Terms affects your statutory rights as a consumer.

19. Dispute Resolution

If you have a dispute with us, please contact us first at feedback@trozelonyz.world. We will try to resolve your concerns within 30 days.

EU consumers may also use the Online Dispute Resolution platform provided by the European Commission: https://ec.europa.eu/consumers/odr

Irish consumers may obtain information on their rights from the Competition and Consumer Protection Commission (CCPC): https://www.ccpc.ie

20. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

21. Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, and Return Policy, constitute the entire agreement between you and Trozelonyz regarding use of the Website.

22. Contact Us

If you have any questions about these Terms, please contact us: